Acceptance of Terms
By accessing and using TaazaFarms services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Service Description
- Online fresh produce ordering - Our platform allows you to order fresh vegetables and fruits directly from local farms via our website or mobile app.
- Home delivery services - We provide doorstep delivery of the ordered products to your address within the specified time frame.
- Quality assurance - We ensure that all products are carefully selected and meet the highest quality standards before being delivered to you.
- Customer support - We offer dedicated customer support to address any queries, concerns, or issues you may have with our services.
User Responsibilities
- Accurate information provision - You agree to provide accurate, current, and complete information when placing an order and using our services.
- Payment obligations - You are responsible for paying for all orders placed, including any applicable taxes, delivery charges, and other fees associated with the services.
- Delivery coordination - You agree to ensure that someone is available at the specified delivery address to receive the order at the agreed-upon time.
- Account security - You are responsible for maintaining the confidentiality of your account details and for any activities that occur under your account.
Delivery Terms
- Delivery areas and timings - We deliver to specific areas within the defined delivery zones. Delivery times may vary based on your location and the availability of products.
- Order modifications - Any changes to your order must be made within a specified time frame before processing. Please contact us promptly if you wish to modify or adjust your order.
- Cancellation policy - Orders can be cancelled within a limited time before processing. After that, cancellations may not be possible. Please refer to our cancellation guidelines for more details.
- Return policy - If there are any issues with your order upon delivery, such as incorrect or damaged items, you may request a return or replacement. Please contact our customer support team for assistance.